Tony Blair has apparently said that Gordon Brown has zero Emotional Intelligence? Do you and your organisation have the Emotional Intelligence required to lead?

Daniel Goleman’s books show the direct link between Emotional Intelligence and leadership ability.

The good news is that Emotional Intelligence can be improved. We provide a range of workshops to build the key components of Emotional Intelligence.

Food for thought?

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In this week’s HSJ there is an interesting article regarding using Cialdini’s principles of influence (See his book Influence) in social marketing – in particular in reducing the cost of missed appointments using the principle of ‘social proof’.

I was interested to read that in trying to reduce missed appointments some hospitals put up signs on waiting room walls as to how many people failed to turn up – guess what – missed appointents went up!

If you want something to happen put it in the positive - discuss what you want them to do. 

If you give people social proof that other people are doing it chance are they will too!

So, now waiting rooms have signs saying how many people attend and ask for help in improving further these figures.

Food for thought? Let us have your feedback.

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You Cannot Not Communicate

August 13, 2010

See the latest Presenting Yourself With Impact presentation skills blog post: http://bit.ly/9uOqn3

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Presenting Yourself With Impact at Work is published!

August 9, 2010

Gill’s book ‘Presenting Yourself With Impact at Work’ has been published! It is available on Amazon now. We also have a new dedicated website www.presentingyourselfwithimpact.co.uk . We have had great feedback from the review copies: In Presenting Yourself With Impact, Gill Graves, not only provides an excellent framework for any business leader or manager interested [...]

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Have you considered a Myers-Briggs Team Day?

July 12, 2010

Have you considered a Myers Briggs Team Day? Here is some feedback from a day I did last week: “  I have spoken to all who attended and they all enjoyed it and found it very useful.  Some comments that were made were:  ”a very interesting, thought-provoking (and fun!) morning”  ”he also did a good job of [...]

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The science of persuasion in action on the web

July 7, 2010

These principles from Dr Cialdini work everywhere. Here they are used in relation to the web. The science of persuasion in action on the web

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Emotional Intelligence – Self Awareness

July 7, 2010

Self Awareness is the cornerstone of Emotional Intelligence . Dan Siegel in his book Mindsight states “Becoming open to our body’s states – the feelings in our heart, the sensations in our belly, the rhythm of our breatjing – is a powerful source of information. Becoming open to them is a gateway to self awareness”

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Brain Rules

July 5, 2010

Brain Rules is a great website outlining the rules you need to keep in mind to engage, influence, communicate with others.

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Leadership Skills – Reflection. How often do you reflect?

July 2, 2010

How often do you reflect? Reflecting on what goes well and less well is key to improved performance. Daniel Siegel in his book ‘Mindsight’ says ” the essence of reflection is that we remain open, observant and objective about whats going on both inside us and inside others’ . Food for thought?

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Public Sector faces leadership challenge as budget cuts bite

July 1, 2010

Article from CIPD Personnel Management Magazine – Public sector faces leadership challenge as budget cuts bite Talk to us about our leadership development programmes for the Public Sector

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