Tony Blair has apparently said that Gordon Brown has zero Emotional Intelligence? Do you and your organisation have the Emotional Intelligence required to lead?
Daniel Goleman’s books show the direct link between Emotional Intelligence and leadership ability.
The good news is that Emotional Intelligence can be improved. We provide a range of workshops to build the key components of Emotional Intelligence.
Food for thought?
{ 0 comments }
In this week’s HSJ there is an interesting article regarding using Cialdini’s principles of influence (See his book Influence) in social marketing – in particular in reducing the cost of missed appointments using the principle of ‘social proof’.
I was interested to read that in trying to reduce missed appointments some hospitals put up signs on waiting room walls as to how many people failed to turn up – guess what – missed appointents went up!
If you want something to happen put it in the positive - discuss what you want them to do.
If you give people social proof that other people are doing it chance are they will too!
So, now waiting rooms have signs saying how many people attend and ask for help in improving further these figures.
Food for thought? Let us have your feedback.
{ 0 comments }
