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The Emotional and Social Competency Inventory

5th Mar, 2012

Emotions are contagious at workWhat Is Emotional and Social Intelligence?

Emotional and Social Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and in others. It describes the behaviors that sustain people in challenging roles, or as their careers become more demanding, and it captures the qualities that help people deal effectively with change.

The Emotional and Social Competency Inventory (ESCI)

Based on decades of research, across hundreds of roles and organizations, the Emotional and Social Competency Inventory (ESCI) model describes 12 competencies that differentiate outstanding from average performers. Although all of the ESCI competencies are important, you may not need to master all of them, in order to be successful. You may draw on different competencies, depending on your strengths, preferences, and the needs of the people and situations you work with.

The Four Clusters of Emotional Intelligence (EI) Competencies

The ESCI clusters highlight four distinct areas of ability:

Self-Awareness: recognizing and understanding our own emotions

Social Awareness: recognizing and understanding the emotions of others

Self-Management: effectively managing our own emotions

Relationship Management: applying emotional understanding in our dealings with others.

Relationship Management is where emotional and social intelligence (or the lack thereof) becomes most visible to others. The competencies in this cluster impact on the motivation and performance of others, but they depend on strengths in the Social Awareness and Self-Management competencies. These clusters provide direction, energy, restraint, and skill to the way we use Relationship Management competencies. Self-Awareness is at the heart of the model. It describes the ability to understand our emotions, our drives, our strengths and our weaknesses. It enables us to sustain our emotionally and socially intelligent behavior over time, despite setbacks.

Contact us if you would like to take the Emotional and Social Competency Inventory 360 degree questionnaire.

For more on Emotional Intelligence see our main website.